At Songserm, we understand that travel plans can change unexpectedly. That's why we offer the option to cancel or make changes to your booking on our website up to 48 hours before departure.
Please note: This policy applies exclusively to bookings made on the Songserm website.
Tickets that are booked online on our website cannot be changed, cancelled, or refunded at any of our local offices.
If you have booked your tickets through any other online or local agents, we recommend that you contact those agents directly to get more information about their changes and cancellation policies.
It is important to note that refunds will only be issued for cancellations made within the specified timeframe on our website. Please contact our live chat support service or write us an email at customercare@songserm.com if you have any questions or concerns regarding our cancellation policy and costs.
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