Why the ferry arrive/departure not on time?

At Songserm, we are offering a real-time service and strive to operate our ferries on time, every time. We understand that punctuality is important for our passengers, and we do everything we can to ensure a smooth and hassle-free journey.

However, there may be situations beyond our control, such as bad weather or busy periods during events like the Full Moon Party, that can cause delays. In such cases, we keep our passengers informed of any changes in the ferry schedule through our website and social media channels. We believe in transparency and keeping our passengers up-to-date with the latest information, so they can plan their journey accordingly.

Rest assured, we make every effort to minimize any delays and ensure that our passengers arrive at their destination safely and on time. If you have any concerns or questions about our ferry schedule or need assistance with your booking, please don't hesitate to contact our customer service team. We're here to help and ensure that your journey with us is as smooth and enjoyable as possible.