How safe is my luggage on the ferries?

At Songserm, we take the safety and security of our passengers' belongings seriously. On our ferries, your luggage is stored on deck and covered with a tarp to protect it from seawater during transit. In addition, depending on the workload, your luggage may also be stored in our secure luggage room.

Both the luggage storage areas on deck and in our luggage room are monitored by 24/7 CCTV for your peace of mind. However, we advise our passengers to keep important items with them at all times, as accessing stored luggage during transit may be difficult.

We understand that your luggage is an important part of your travel experience, and we take every precaution to ensure that it is well-protected and secure while in our care. If you have any questions or concerns about our luggage storage policies or need assistance with storing your luggage, please don't hesitate to contact our customer service team. We're here to help and want to make your journey with us as smooth and hassle-free as possible.