We kindly ask our passengers to keep their luggage within a maximum weight of 20 kg per person. However, we understand that it can be challenging to stick to this limit and that a few extra kilograms can add up quickly. Therefore, we want to reassure our customers that we don't take a strict approach to the weight limit, and we'll do our best to accommodate any reasonable requests.
However, if your luggage is significantly over the limit, we do need to charge an excess fee of 20 THB per kilogram to ensure the safety and comfort of all our passengers.
If you have any questions or concerns about our luggage policies or the excess fee, please don't hesitate to contact our customer service team for assistance. We're here to help and want to ensure that your travel experience with us is as smooth and stress-free as possible.
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