Where should I wait for my pickup?

If you're waiting for a hotel pickup, please wait in the hotel lobby. We recommend that you notify your hotel in advance of your upcoming pickup to ensure a smooth and timely pickup experience. The hotel receptionist can direct you to the driver or assist you in case you can't find the driver.

If you have any questions or concerns regarding your pickup, please don't hesitate to ask your hotel receptionist to call the operator, whose number is included on your voucher. If you're unable to reach the operator, please contact our support team for assistance. We're always happy to help and want to ensure that your travel experience with us is as stress-free as possible.